At Deluxe Source LLC, we are committed to providing high-quality automotive accessories and ensuring customer satisfaction. If you are not completely satisfied with your purchase, please review our Refund & Return Policy below.

Returns

We accept returns within 30 days of the delivery date.

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition.
  • The item must be returned in its original packaging with all included accessories and documentation.
  • Proof of purchase or your order number is required.
  • Items that are damaged due to misuse, improper installation, or normal wear and tear are not eligible for return.

Non-Returnable Items

The following items cannot be returned:

  • Clearance or final sale items
  • Gift cards
  • Customized or special-order products
  • Items damaged by improper use or installation
  • Products returned without original packaging (unless defective)

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and photos of the product and packaging so we can resolve the issue promptly.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved:

  • Refunds will be issued to the original payment method.
  • Processing times may vary depending on your financial institution.
  • Original shipping charges are generally non-refundable unless the return is due to our error or a defective product.

Exchanges

We replace items only if they are defective, damaged, or incorrect. If you need an exchange, please contact us before returning your item.

Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to a defective, damaged, or incorrectly shipped item.
  • We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.

Order Cancellations

Orders may be canceled before they have been processed or shipped. Once an order has shipped, it cannot be canceled and must follow the standard return process.

Contact Us

If you have any questions regarding this Refund & Return Policy, please contact us:

Deluxe Source LLC
15647 Woodbury Dr
Jacksonville, FL 32234
Phone: (352) 423-8396